“Die First Cash Solution ist stets zuverlässig und bietet einen
super Service durch ständige Bereitschaft uns zu helfen
sowie schnelle und kompetente Antworten auf all unsere Fragen.”
Thomas Quindt,
Projektleiter SOCCERBEAT GmbH
Welcome!
Payment where you are
Dear partner of Fujifilm,
we are pleased to welcome you to the First Cash Solution (1cs).
You have decided to advance your cardpayment with us.
We, the 1cs, guide you where you are – and stay by your side.
We want to understand what exactly you need and work with you to find the solution that fits you perfectly.
We build on reliability, transparency and communication on an equal footing for every business relationship – #crystalclear.
Would you like to learn more about our values, way of working and our team? Get to know us.
Rely on the innovatitve and intiuitive funktions of our card acceptances360
acceptances360
Make sure your customers can use their preferred payment methods by accepting debit and credit cards. Make shopping convenient, easy, fast and secure.
For the cooperation:
Here you will find a list of all the information we need from you to process your contracts with us quickly and smoothly. Please find the specified documents in the current version at Fujifilm. (All our contracts are valid only in the German language version)
Master contract (Stammvertrag)
Regulates the cooperation between you and 1cs and
is used to obtain all necessary information.
We require a signature here.
Order form acquiring distance selling (Auftragsformular Acquiring Fernabsatz)
Here the credit card acceptance and conditions are
regulated in the interchange model.
We do not require a signature.
Additional regulation American Express (Zusatzregelung American Express)
If you want American Express, we need the additional regulation American Express back.
Provided among other things with your signature
Complete HR extract/business registration/GbR contrac
You can find exactly which documents we need for which legal form in this overview.
Important questions and answers
We have summarised the most frequently asked questions in various categories.
If you have any other questions, please feel free to contact us.
contract documents
costs
payment methods
other
Which contract documents do I have to send in?
We always need the following contract documents for cooperation:
- Master contract (Stammvertrag)
- Order form acquiring distance selling (Auftragsformular Acquiring Fernabsatz)
If you would like to accept American Express and have not done so far, please apply for American Express using the additional American Express regulation document.
The contracts ask for contract numbers for Visa and Mastercard – where can I find them?
You do not need to fill them out. You will receive the new contract numbers from us after attaching your information.
I have submitted my contract to you, how long will it take to process?
Usually we need about 2-3 weeks after receiving all information for the installation. Currently, there may be delays due to increased traffic, after three weeks you should have received your access data or information on the status from us.
How much will a credit card payment cost?
This depends on the card type, brand and country of origin of the card as well as the selected fee model.
We offer the Interchange (IC+) model as a billing model, which we briefly introduce here. Translated, this means for you that we do not have an option for a risk surcharge or similar, as we pass all costs on to you 1:1.
There are three cost items for a credit card:
- Interchange fee: is 0.3% for private credit cards. Business cards can vary significantly upwards from this.
- Brand fees: these vary depending on the card, for a German Visa card in a Moto transaction these are around 0.35%.
- Acquirer fees: this is fixed (and is our offer) at 0.40% (min. 0.06€).
So for a German Visa card it would be at about 1.05%.
With the 1cs Fujifilm offer you benefit from favorable conditions. We offer credit card acceptance in the package “IC+ Distance Selling” for 0.40% (min. 0.06€) Acquirer Service Fee plus fees of the card organizations and interchange fee.
You can find the complete framework offer here.
Which other payment methods are available?
Please contact Computop for other payment methods.
Is an online payment system already in place?
Yes, an online payment system is available
Please specify the existing system in the order form acquiring distance sales. You can find the current version of this form at Fujifilm.
No, there is no online payment system available
Please contact Computop for more information.
Is American Express acceptance desired?
Yes, American Express acceptance is desired
If you would like to accept American Express and have not done so far, please apply for American Express with the document additional american express regulation. We also require the EPA application. You can find this at Fujifilm.
No, American Express acceptance is not desired
In this case, you do not need to do anything else.
Christine Wolkersdorfer is looking forward to talking to you!
Christine Wolkersdorfer, Head of Key Account Management
